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Online User Manual

For a Quick Start Guide, please click on this link: Quick Start Guide

Questions/Comments? Please contact us at support@easy-track.app

Select the “EASYTRACK Web” or “EASYTRACK Mobile” button below to get help for each type of application.

(Click the plus (+) or minus (–) sign to expand or collapse each section)

Open your browser and go to:
https://easy-track.cloud

Login page

To access the web application, go to the Login page.
Enter your Username and Password, then click the “Log In” button.

Optional Features:

Create a New Account
Click the “Create a new account” button if you don’t have an account yet.
Keep Me Logged In
Check the “Keep me logged in” box to stay signed in and avoid entering your credentials every time.
Forgot Your Password?
Click the “Forgot my password” link to reset or recover your password.

Once logged in, you will be directed to the Main Page of the web application.

Create a New Account

To create a new account:

Fill in your personal information, including your Time Zone (this ensures your tracker events display the correct time).
Click the “Sign Up” button.

An email will be sent to the address you provided to verify your account.
Be sure to check your Inbox and, also look in your Spam or Junk folder just in case.

Open the email and click the verification link.

Once your email is verified, you’ll be able to log in to the platform.
Click the “Back to Log In” button to return to the login page and access your account.

Main Page

Main Menu (Hamburger Icon)

At the top left corner of the page, you’ll see the Hamburger icon (three horizontal lines).

Click this icon to open the Main Menu, where you can navigate to different sections of the platform.
Click it again to hide the menu and maximize the map view.

Tracker List Panel

You’ll see a list of your registered trackers on the left side of the screen.

Click the Arrow icon next to the Tracker List to expand or collapse the panel, giving you more space to view the map.

Map Controls

The map includes several useful features:

Toggle Fullscreen mode
Zoom In/Out buttons
Mouse Zoom: Hold the Ctrl key and scroll with your mouse wheel to zoom in or out
Click and drag the map to explore different areas

View Mode Switch

At the top center of the page, there is a switch that lets you choose between two map views:

Real-Time View: Shows the current location of your trackers using the most recent data reported.
Route Inspection View: Displays the historical route taken by a selected tracker for a chosen date (defaults to today).

Clicking the switch again will toggle between these two views.

Real-Time View

In Real-Time View, you can:

Track the live location of your assets
View all registered trackers in the Tracker List
Click on a tracker in the list to focus on it in the map
Switching between trackers updates the map view to that specific device’s last reported location

Each tracker entry displays:

Label (Name)
Battery Level
Last Report Date and Time
Last Known Address

To rename a tracker:

Select it from the list
Double-click the label to edit
After editing, double-click again to save

💡 Tip: You can always reselect a tracker from the list to quickly locate it again on the map.

Route Inspection View

In Route Inspection View, you can explore the movement history of any tracker.

By default, the map shows today’s route.
To view a different date, use the Date Selector on the right side of the screen.

Playback Controls (Bottom of the Page):

Play/Pause – Automatically plays the route as an animated path
Fast Forward – Advances the route one step at a time
Rewind – Reverses the route one step at a time
Reset – Clears the playback and resets the view

To return to Real-Time View, click the view switch at the top of the page.

My Account Page

The My Account page includes two main sections: Settings and My Plans.

Settings

In this section, you can customize how the platform displays information:

Map View Mode: Choose between Street View or Satellite View for the map.
Time Zone: Select your local time zone to ensure that your tracker’s reports display with the correct date and time.

Important: After making any changes, click the Update button to save and apply your settings.

My Plans

Here you will see a list of your registered trackers along with the subscription plan associated with each one.

From this section, you can also:

View plan details
Cancel your monthly subscription at any time if you no longer need it

Trackers Configuration

The Configuration page lets you view the current settings of your trackers and send new configuration commands when needed.

Each tracker can be configured in one of two operating modes:

Vibration Mode (Default & Recommended)

This is a motion-activated mode.
The tracker reports its location at a customizable reporting interval (from 10 seconds to 6 hours).
It also sends occasional keep-alive updates, even when no movement is detected.
When no motion is detected, the tracker enters sleep mode to conserve battery.

This mode is ideal for most use cases.

Home Mode (Recommended for Pets at Home)

This mode conserves battery by only sending updates when your pet leaves a predefined “Home” area.
While your pet is within the Home area, the tracker remains in sleep mode to save battery.
Note: This mode is only useful if your pet wears the tracker at all times. If the collar is only worn during walks or trips, Vibration Mode is a better choice.

Using the Configuration Page

You’ll see a table showing your registered trackers along with their current configuration settings.

If the table is empty or outdated, click the “Refresh” button to update it.

To Configure a Tracker:

Select a tracker from the table.
Choose a Mode: Vibration Mode or Home Mode.

For Vibration Mode:

Adjust the Reporting Interval using the interval slider.
Adjust the Keep Alive Interval using the second slider.
Click “Send Configuration” to apply the new settings.

For Home Mode:

Adjust the Reporting Interval using the slider.
Place the tracker outside in the area you want to set as Home (it must have GPS signal).
Wait a couple of minutes for it to acquire location data.
Click “Set HOME” to register the current location as the Home area.
Click “Send Configuration” to apply the new settings.

⚠️ Note:
Changes may not take effect immediately. If the tracker is in sleep mode, it will apply the new configuration the next time it wakes up and sends a report.

💡 Tip: Gently move or shake the tracker to wake it up and force it to apply the new configuration.

You can return to the Configuration page later and click “Refresh” to confirm that the new settings have been successfully applied.

Alarms & Virtual Fences

Alarms allow you to receive notifications when a tracker enters or exits a specific area, also known as a Virtual Fence.
For example, you can set an alarm to be notified when:

Your pet leaves your home
Your child enters or leaves school
A vehicle exits a designated parking zone

Step 1: Define Areas of Interest

Before setting up an alarm, you need to create one or more Areas of Interest.

How to Create an Area of Interest:

Open the Main Menu and select the Alarms option.
Use the switch control at the top of the page to select “Areas of Interest”.
Click the plus icon (+) to create a new area.
Locate the zone on the map:
- You can drag the map manually, or
- Use the “Search Location” field to enter an address
Once the desired location is centered, click “Next”.

Choose the Area Type:

You can define the shape of your area using either a Circle or a Polygon:

Circle:
Click once to define the center, then move your mouse outward to set the radius. Click again to finish the circle.
Polygon:
Click on the map to define each corner of the area. Double-click on the last point to close the shape.

Click “Next” to name your area and (optionally) choose a color.
Click “Save” to finish creating the area.

Step 2: Set Up Alarms

Now that your Areas of Interest are defined, you can create alarms for one or more trackers.

How to Create an Alarm:

Stay on the Alarms page and ensure the switch control is set to “Alarms”.
Click the plus icon (+) to add a new alarm.
On the left side:
- Select an Area of Interest from the dropdown list.
- Choose when the alarm should trigger:
  - On Entry
  - On Exit
- For each event, select a time condition:
  - Always
  - Within Time Slot: specify days of the week and a time range
  - Outside Time Slot: specify days and hours to exclude
On the right side:
- Select the trackers to associate with the alarm by clicking on their labels.
  A green checkmark appears when a tracker is selected.
Click “Save” to create the alarm (or “Back” to cancel and return).

✅ You’re All Set!

Once your alarms are configured, you’ll start receiving real-time notifications on your phone (if you’ve installed the mobile app) whenever a tracker enters or leaves a defined area.

To access the Mobile App, enter your Username and Password, then tap the “Connect” button.
Optionally, check the “Remember Me” box to stay signed in and avoid entering your credentials each time.

Once logged in, you will be taken to the Main Screen of the app.

Note:
To create a user account, reset your password, or recover a forgotten password, please use the Web Application.
These features are not available in the Mobile App.

Main screen

The Main Screen displays your trackers in Real-Time mode.
Each tracker is shown on the map at its last reported position, and the location will automatically update as new reports come in.

Tap the arrow icon to expand additional options displayed across different tabs.

Devices Tab

This tab shows your list of registered trackers.
For each tracker, you’ll see:

Tracker label (name)
Date and time of the last update
Last known address
Battery status

To view the location history of a tracker, tap the Route Inspection button on the right of the tracker entry. This will open the Route Inspection screen.

Alerts Tab

This tab lists alert notifications triggered by alarms when a tracker enters or leaves a defined area of interest.

You can sort or group the alert list by tracker label or event date/time.

⚠️ Note: Alarms and Areas of Interest must be set up using the Web Application.

Alarms Tab

This tab displays all Areas of Interest and Alarms configured in your account.

Use the toggle switch at the top to switch between viewing Areas or Alarms.
Tap the left arrow icon on each item to view more details.
Tapping an area will center it on the map.

⚠️ Note: To create or edit alarms and areas, use the Web Application.

Options Tab

This tab offers several additional features and settings:

Map View Switch: Toggle between Street View and Satellite View.

Note: Changing the map view in the app also changes it in the Web Application (and vice versa).

Refresh Configurations: Reloads your configuration data (use this after adding an alarm or making changes in the Web Application).
Add Tracker: Register a new tracker using your phone’s camera.

Note: You must complete the subscription setup via the Web Application before the new tracker becomes active.

Log Out: Sign out of the Mobile App.

Route Inspection screen

This screen allows you to explore the movement history of any tracker.

Access:

From the Devices tab, tap the Route Inspection button next to the tracker you want to view.

Features:

By default, today’s route is shown.
To view a different date, use the date selector at the top right and tap “GO” to load the selected day’s route.

For each route, the screen displays:

Tracker label
Total number of updates for that day
Playback Controls to navigate the route

Playback Controls (Bottom of the Screen):

Play/Pause – Automatically plays the route animation
Fast Forward – Advances the route step-by-step
Rewind – Reverses the route step-by-step
Reset – Clears and resets the route view

To return to the Real-Time view, tap the right arrow icon.

🎥 For a step-by-step demonstration, refer to the Mobile App Walkthrough Video section.

Add Tracker screen

Use this screen to register a new tracker.

The app will request access to your phone’s camera.
Scan the QR code or barcode located on the back of the tracker.

Once the code is scanned, a form will appear where you can enter a label for the tracker.

Tap “Register” to complete the registration.

⚠️ Note: You must still subscribe to a plan using the Web Application for the tracker to become active.

Mobile App Walkthrough Video